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My Personal ePACT
ePACT for Families
ePACT For Families (A Quick Guide for First-Time Users)
What is ePACT?
I received an Emergency Information Request email, what do I do now?
How do I add to or edit pick-up lists after I’ve shared? (ADD A NEW EMERGENCY OR PICK UP CONTACT)
How do I edit information after sharing it with an organization?
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How do I add a shared file ? (When completing a request)
How do I add a file after I shared my child's record with an organization?
Why can't I delete a file that I've shared?
How do I share an existing file with a different organization?
What type of description should I add for files I upload?
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Family Video Library
Using the FAMILY APP: Health Screening & QR Code - Android Devices
Using the FAMILY APP: Health Screening & QR Code- Apple Devices
Privacy & Security
I don't remember my password. I need to reset my password.
Why can't I log in? My password isn't working.
Would ePACT be available if there were a major disaster in Vancouver?
Will ePACT ever share my information on my behalf?
How does ePACT protect my personal information?
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Girl Guides of Canada
How do I complete & share my record?
How do I access my unit's records as a Guider?
I share an email with another Guider. Can we both use it to create accounts?
What if I don't want to use ePACT? I want to continue using paper forms.
Can I use the same ePACT account for my child and as a Guider/group administrator?
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ePACT for Administrators
ePACT For Organizations
Why is my time zone wrong? Can I update the time zone?
How to do I change the timezone to my local time?
Can I edit a Member ID?
Safeguard Added to Bulk Actions (Actions that affect more than 50 records)
Changes to Disconnect and Revert (less than 50 records selected)
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Training Webinars Schedule
ePACT Refresher Training Webinars
Confirmation of Registration - Group Admin Refresher Training
Confirmation of Registration - Organizational Admin Refresher Training
Organization Training Playlist
Organization & Group Training: User Experience
Organization Training: Logging in and Accessing Your Dashboard
Organization Training: Quick Tasks and Updates and Reports
Organization Training: Activity Log and Archives
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Waivers & Consents
Creating and Deleting Waivers- How do I add, remove or change a waiver?
How do I access waivers?
How do I see which waivers are live?
How do I preview my waivers?
Can I edit waivers?
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Health Screening & Temperature Tracking
COVID-19 Features Video- Scanning QR Code and Viewing Health Screening Answers
COVID-19 Features Video- User Answers Pre-screening and Accesses QR Code
COVID-19 Features Video- Settings
How long are Health screening and/or temperature tracking archived for?
How many daily health screening questions can I add?
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ePACT Mobile App
Video - Getting Started: Using the Mobile Admin App
Getting Started: Download the App and the ePACT Admin App Guide
How do I update member records and see my members' information?
General and Emergency Communications on App
Flags on the App
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Why are there duplicates in ePACT?
How do I fix Duplicates in ePACT? (Two Different Member IDs)
Fixing Duplicates when there is no submitted record. (Parents selected the same child twice)
What if it's not really a duplicate?
Why wasn't a duplicate flagged?
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ePACT Administrator Tab
Group Administrator Permissions
The ePACT Administrators Tab
How do I add an admin to a group if they are already connected to my organization?
How do I remove an admin from a group?
How do I remove an admin from my organization?
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How do I archive records?
Where Can I See My Auto-Archiving Settings?
What Happens If I Increase The Amount of Years For Auto-Archiving?
Does It Cost More To Auto-Archive For Longer?
What Happens If I Reduce The Amount of Time I Archive Records For?
Can I Delete All Auto-Archives?
Check In Check Out
Check In/Out for Adults
Check In/Out (CICO) for Organizations
Check-in-Check-Out Sheet: Filtering/Sorting Members
Check in / Out offline Video
How Can I Quickly Answer 'No' To All Health Screening Questions?
Admin App: Check-In Sheet Member Menu
What Do The Different Member Statuses Mean On The App Check In Sheet?
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Check In/Out for Families
Family App: Installing on your mobile device
Answering my child's Health Screening Questions
How do I set up by QR code or pre-screen for health and temperature?
Why can I answer/review health screening questions, but I can't add temperature?
My Organization Is Not Using QR Codes. Can I Still Answer My Health Screening Questions?
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Offline Check In/Out
Organization Specific Forms
Organization Specific Forms
Terrapins Swim Team
City of Woodstock
YMCA of Southern Interior BC
South Delta Rams Football
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ePACT Features and Feedback
Release Notes & Ideas Board
ePACT Release Notes
ePACT Enhancement Requests & Feedback