Help Center

ePACT For Organizations 142

• Why is my time zone wrong? Can I update the time zone?
• How to do I change the timezone to my local time?
• Can I edit a Member ID?
• Safeguard Added to Bulk Actions (Actions that affect more than 50 records)
• Getting Started: Training Guide for Organizations

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Training Webinars Schedule 2

• ePACT Refresher Training Webinars Spring 2025
• Confirmation of Registration - Group Admin Refresher Training

Video Library 32

• Organization Training Playlist
• Organization & Group Training: User Experience
• Organization Training: Logging in and Accessing Your Dashboard
• Organization Training: Quick Tasks and Updates and Reports
• Organization Training: Activity Log and Archives

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Waivers & Consents 15

• Creating and Deleting Waivers- How do I add, remove or change a waiver?
• How do I access waivers?
• How do I see which waivers are live?
• How do I preview my waivers?
• Can I edit waivers?

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Health Screening & Temperature Tracking 15

• COVID-19 Features Video- Scanning QR Code and Viewing Health Screening Answers
• COVID-19 Features Video- User Answers Pre-screening and Accesses QR Code
• COVID-19 Features Video- Settings
• How long are Health screening and/or temperature tracking archived for?
• How many daily health screening questions can I add?

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ePACT Mobile App 33

• Video - Getting Started: Using the Mobile Admin App
• Getting Started: Download the App and the ePACT Admin App Guide
• How do I update member records and see my members' information?
• General and Emergency Communications on App
• Flags on the App

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Duplicates 3

• For Admins - User Error Duplicates: How do I fix Duplicates Caused by User Error in ePACT?
• For Admins - Registration System Duplicates - How Do I Fix Duplicates with Two Different Member ID's for the Same Member?
• For Families - Duplicates Caused By User Error

ePACT Administrator Tab 11

• Group Administrator Permissions
• The ePACT Administrators Tab
• How do I add an admin to a group if they are already connected to my organization?
• How do I remove an admin from a group?
• How do I remove an admin from my organization?

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Sports 1

• How do I archive records?

Auto-Archiving 5

• Where Can I See My Auto-Archiving Settings?
• What Happens If I Increase The Amount of Years For Auto-Archiving?
• Does It Cost More To Auto-Archive For Longer?
• What Happens If I Reduce The Amount of Time I Archive Records For?
• Can I Delete All Auto-Archives?