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ePACT for Administrators
ePACT For Organizations
Why is my time zone wrong? Can I update the time zone?
How to do I change the timezone to my local time?
Can I edit a Member ID?
Safeguard Added to Bulk Actions (Actions that affect more than 50 records)
Changes to Disconnect and Revert (less than 50 records selected)
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Organization Training Playlist
Organization & Group Training: User Experience
Organization Training: Logging in and Accessing Your Dashboard
Organization Training: Quick Tasks and Updates and Reports
Organization Training: Activity Log and Archives
View all 34
Waivers & Consents
Creating and Deleting Waivers- How do I add, remove or change a waiver?
How do I access waivers?
How do I see which waivers are live?
How do I preview my waivers?
Can I edit waivers?
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Health Screening & Temperature Tracking
COVID-19 Features Video- Scanning QR Code and Viewing Health Screening Answers
COVID-19 Features Video- User Answers Pre-screening and Accesses QR Code
COVID-19 Features Video- Settings
How long are Health screening and/or temperature tracking archived for?
How many daily health screening questions can I add?
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ePACT Mobile App
Getting Started: Using the Mobile Admin App
How do I see my members' records?
General and Emergency Communications on App
Flags on the App
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Why are there duplicates in ePACT?
How do I fix Duplicates in ePACT? (Two Different Member IDs)
Fixing Duplicates when there is no submitted record. (Parents selected the same child twice)
What if it's not really a duplicate?
Why wasn't a duplicate flagged?
View all 8
New Group Admin invite features
Changes on the Admin Dashboard
How do I add an admin to a group after they are connected?
How do I remove an admin from a group?
How do I remove an admin from my organization?
View all 11
How do I archive records?
Where Can I See My Auto-Archiving Settings?
What Happens If I Increase The Amount of Years For Auto-Archiving?
Does It Cost More To Auto-Archive For Longer?
What Happens If I Reduce The Amount of Time I Archive Records For?
Can I Delete All Auto-Archives?