Help Center

ePACT For Organizations 146

• Why is my time zone wrong? Can I update the time zone?
• How to do I change the timezone to my local time?
• Can I edit a Member ID?
• Safeguard Added to Bulk Actions (Actions that affect more than 50 records)
• Changes to Disconnect and Revert (less than 50 records selected)

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Video Library 34

• Organization Training Playlist
• Organization & Group Training: User Experience
• Organization Training: Logging in and Accessing Your Dashboard
• Organization Training: Quick Tasks and Updates and Reports
• Organization Training: Activity Log and Archives

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Waivers & Consents 15

• Creating and Deleting Waivers- How do I add, remove or change a waiver?
• How do I access waivers?
• How do I see which waivers are live?
• How do I preview my waivers?
• Can I edit waivers?

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Health Screening & Temperature Tracking 15

• COVID-19 Features Video- Scanning QR Code and Viewing Health Screening Answers
• COVID-19 Features Video- User Answers Pre-screening and Accesses QR Code
• COVID-19 Features Video- Settings
• How long are Health screening and/or temperature tracking archived for?
• How many daily health screening questions can I add?

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ePACT Mobile App 38

• Getting Started: Using the Mobile Admin App
• App Guide
• How do I see my members' records?
• General and Emergency Communications on App
• Flags on the App

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Duplicates 8

• Why are there duplicates in ePACT?
• How do I fix Duplicates in ePACT? (Two Different Member IDs)
• Fixing Duplicates when there is no submitted record. (Parents selected the same child twice)
• What if it's not really a duplicate?
• Why wasn't a duplicate flagged?

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Administrator Changes 11

• New Group Admin invite features
• Changes on the Admin Dashboard
• How do I add an admin to a group after they are connected?
• How do I remove an admin from a group?
• How do I remove an admin from my organization?

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Sports 1

• How do I archive records?

Auto-Archiving 5

• Where Can I See My Auto-Archiving Settings?
• What Happens If I Increase The Amount of Years For Auto-Archiving?
• Does It Cost More To Auto-Archive For Longer?
• What Happens If I Reduce The Amount of Time I Archive Records For?
• Can I Delete All Auto-Archives?