Help Center

Use the filter tool to easily filter/sort members based on the current actions being undertaken. This could be used when Checking Members In, Taking Headco...

We've added a new feature to our Health Screening questions, which will allow an admin to quickly answer 'No' to all health screening questions ...

In order to view the member menu in the ePACT Admin App, click on a member's name on an active check-in sheet. The menu may look like this: The op...

It's possible to review a member's health screening answers from today, even after they've been checked in, by following these steps: 1) Ope...

If you are having trouble checking members in using initials, it is likely that your check-in/out settings may have been misconfigured. Please visit our hel...

If prescreening questions aren't working, you'll need to ensure they're active in your 'Organization Settings'. To check if they're ...

If you're having trouble scanning QR codes during the check in/check out process, we have a few helpful tips to try: 1) Ensure your device has an ac...

Multiple devices can be used by different administrators at the same time to check members in or out.  To make sure your particular sheet is up to date, or ...

If a member/members are added to or removed from a group after a check in sheet has been created, you will need to re-sync the sheet to this group to ensure...

Only account holders can get a code. Encourage them to create an ePACT account to diminish contact! But if not, you can simply select 'Manual Check In&#...