Check In/Out for Organizations

Admin App: Check-In Sheet Member Menu
In order to view the member menu in the ePACT Admin App, click on a member's name on an active check-in sheet. The menu will look like this: The ...
Mon, 23 Nov, 2020 at 12:30 PM
What Do The Different Member Statuses Mean On The App Check In Sheet?
When viewing a check-in/out sheet in the ePACT Admin App, there are two different status indicators below each member name: their check-in/out status, and t...
Mon, 23 Nov, 2020 at 12:29 PM
How Do I Review Today's Health Screening Answers for a Member?
It's possible to review a member's health screening answers from today, even after they've been checked in, by following these steps: 1) ...
Mon, 23 Nov, 2020 at 12:25 PM
Fever Threshold Setting
The "Fever Threshold" setting is the  baseline temperature allowed before a member fails a health-screening. For example if the threshold is 100.4...
Thu, 12 Nov, 2020 at 2:18 PM
Initials are added but it won't let me check a member in. What's happening?
If you are having trouble checking members in using initials, it is likely that your check-in/out settings may have been misconfigured. Please visit our hel...
Thu, 12 Nov, 2020 at 2:28 PM
What Is "Answer Reset Time"?
The answers to health screening questions automatically reset every 24 hours as these are daily answers.  'Answer Reset Time' is the specific time...
Thu, 12 Nov, 2020 at 2:34 PM
Why aren't the pre-screening answers for Health Screening questions aren't loading?
If prescreening questions aren't working, you'll need to ensure they're active in your 'Organization Settings'. To check if they&#x...
Thu, 12 Nov, 2020 at 2:41 PM
Why aren't QR Codes not scanning on our devices?
If you're having trouble scanning QR codes during the check in/check out process, we have a few helpful tips to try: 1) Ensure your device has an a...
Thu, 12 Nov, 2020 at 2:43 PM
How Do I Refresh a Sheet that Another Administrator is Also Updating?
Multiple devices can be used by different administrators at the same time to check members in or out.  To make sure your particular sheet is up to date, or ...
Tue, 11 Aug, 2020 at 11:26 AM
Syncing Sheets with Groups AFTER you've started to use it
If a member/members are added to or removed from a group after a check in sheet has been created, you will need to re-sync the sheet to this group to ensure...
Thu, 6 Aug, 2020 at 4:20 PM