Help Center

Use the fileter tool to easily filter/sort members based on the current actions being undertaken. This could be used when Checking Members In, Taking Headc...

We've added a new feature to our Health Screening questions, which will allow an admin to quickly answer 'No' to all health screening questions ...

In order to view the member menu in the ePACT Admin App, click on a member's name on an active check-in sheet. The menu may look like this: The op...

When viewing a check-in/out sheet in the ePACT Admin App, there are two different status indicators below each member name: their check-in/out status, and t...

It's possible to review a member's health screening answers from today, even after they've been checked in, by following these steps: 1) Ope...

The "Fever Threshold" setting is the  baseline temperature allowed before a member fails a health-screening. For example if the threshold is 100.4...

If you are having trouble checking members in using initials, it is likely that your check-in/out settings may have been misconfigured. Please visit our hel...

The answers to health screening questions automatically reset every 24 hours as these are daily answers.  'Answer Reset Time' is the specific time o...

If prescreening questions aren't working, you'll need to ensure they're active in your 'Organization Settings'. To check if they're ...