Dear Legal Guardian,
It looks like you selected one of your children twice when completing their ePACT record.
Please note that each request is unique for each child, so the correct profile must be selected for each request.
See example: (The invite is for Jeff, but the profile was selected for Louann)
We have reset the duplicate. We have also sent the previous child you completed the emergency information for a "Reconfirmation"
Please be sure to check the name on each request and match it to the correct profile in your ePACT account. If the profile does not yet exist- ePACT will prompt you to create one - it will be the first choice given and it will say "Add and Accept".
All common family information will pre-populate, so you'll only need to fill out the specific health information for this child. For the existing profiles, it will only a few seconds to review. Doing this ensures we have the correct information for each child, so we can best support them in case of an emergency.
Thank you,
ePACT Support team