Duplicates
There are 2 possible reasons- either there is two or more profiles in your registration system for the same child OR the parent accidentally selected the...
Thu, 17 Dec, 2020 at 12:49 PM
Why are there duplicates in ePACT? Click here for more info Duplicates can occur if there are multiple records in your registration system or if a p...
Thu, 17 Dec, 2020 at 12:47 PM
This happens when a parent accidentally selects the same child more than once for the same organization, submitting information for one or more sibling all ...
Thu, 17 Dec, 2020 at 12:41 PM
Parents occasionally make mistakes and will select the wrong child, so it's not really a duplicate. You will be able to see this as the records will h...
Thu, 17 Dec, 2020 at 12:50 PM
ePACT identifies duplicates based on parent action. We only know it's a duplicate if a parent re-selects the same child when they get a new request. It&...
Wed, 25 Mar, 2020 at 12:45 PM
ePACT determines duplicates based on parent's actions. If they re-select an existing member, we assume this is a duplicate and we flag it and then simpl...
Wed, 25 Mar, 2020 at 12:46 PM
Not yet- but that's coming! Currently, you need to use the Member ID for the existing Submitted Record as we flag the most recent request as the duplica...
Wed, 25 Mar, 2020 at 12:46 PM
If you opt to keep the Member ID of the Duplicate record- you'll need to update this on ePACT. 1. Click on the Edit icon for the DUPLICATE reco...
Thu, 17 Dec, 2020 at 12:52 PM