Shared Files

How do I add a shared file ? (When completing a request)
When entering emergency information for yourself or a dependent, you will have the option to upload additional files or documents on the Shared Files step. ...
Tue, 27 Apr, 2021 at 2:48 PM
How do I add a file after I shared my child's record with an organization?
In ePACT you have the option to share files at any time, with any organization you are already linked to. You can add an allergy plan, doctor's report,...
Mon, 29 Mar, 2021 at 3:43 PM
Why can't I delete a file that I've shared?
Once a file has been shared with an organization, it can no longer be deleted.  This is due to record keeping requirements for organizations, which requ...
Mon, 29 Mar, 2021 at 3:45 PM
How do I share an existing file with a different organization?
In ePACT you are able to share a file with multiple organizations. To share a file with new organization that has previously been uploaded/shared with an or...
Mon, 29 Mar, 2021 at 3:46 PM
What type of description should I add for files I upload?
When uploading a file, you are required to add a description to each file you upload, as seen below: The description should be kept simple, and explai...
Mon, 29 Mar, 2021 at 3:46 PM
Can I download a copy of the file I uploaded?
Yes! To download a copy of a file you've uploaded: 1. Log into your ePACT account. Under My Household, click your dependent's name and select ...
Mon, 29 Mar, 2021 at 3:47 PM
Why can I delete some files but not others?
If a file has been shared with an organization, it can no longer be deleted. This is due to organization's record keeping requirements. If a file has b...
Mon, 29 Mar, 2021 at 3:50 PM
How can I tell if I've shared a file with a specific organization?
In ePACT you are able to share a file with multiple organizations. In order to view if you've shared a file with a specific organization you can follow...
Mon, 29 Mar, 2021 at 3:50 PM
Why can't I select a different dependent's file ?
Files that have been uploaded are only available for the profile which they were uploaded for.  If you wish to share the same file for multiple dependents,...
Mon, 29 Mar, 2021 at 3:52 PM
I clicked on Upload but it's still not adding the file.
It's possible a file was uploaded successfully, but still hasn't been shared with an organization.  For details on how to share a file while acce...
Mon, 29 Mar, 2021 at 3:56 PM