Privacy & Security

I don't remember my password. I need to reset my password.
Please ensure you are trying to log into ePACT and not our help portal: 1. Please check you are entering the correct password by clicking on "...
Tue, 23 Jul, 2024 at 4:47 PM
Why can't I log in? My password isn't working.
First, please make sure you are trying to log into ePACT and not our help portal site. Second, please check that your password is correct by cli...
Tue, 23 Jul, 2024 at 4:49 PM
Will ePACT ever share my information on my behalf?
Anyone that joins ePACT owns the information they add to their account. ePACT does not use this information, but simply provides secure online storage and c...
Mon, 9 Dec, 2024 at 3:07 PM
How does ePACT protect my personal information?
Data security is ePACT’s highest priority. The ePACT network uses industry best practice encryption and security standards to ensure the highest quality dat...
Mon, 9 Dec, 2024 at 3:15 PM
Does ePACT have any third-party agreements?
No, ePACT does not not have any third party agreements and does not share any information with third parties.
Mon, 9 Dec, 2024 at 3:16 PM
Can my ex-spouse see this information?
If you and your ex-spouse share a dependent, then they will be able to see your basic contact information.  Please contact ePACT for more information about...
Mon, 9 Dec, 2024 at 3:18 PM
How is using ePACT better than paper forms?
There is often a misconception that paper is more secure and easier to manage for organizations but this simply is not true. Paper forms can easily be misha...
Mon, 9 Dec, 2024 at 3:29 PM
Where is the information stored?
All information for US-based organizations is stored on secure servers in the USA. All information for Canadian-based organizations is stored on secure serv...
Mon, 9 Dec, 2024 at 3:49 PM
What if I don’t want to share certain information?
Fields marked with an asterisk (*) mean that your organization requires this information and therefore, it is mandatory.  Similar to filling out paper f...
Mon, 9 Dec, 2024 at 3:50 PM
What information is shared, and with whom?
Only individuals and organizations you choose to connect with will have access to any information. Members of your household will have access to your person...
Mon, 9 Dec, 2024 at 3:52 PM