Privacy & Security

Would ePACT be available if there were a major disaster in Vancouver?
Yes, ePACT has several contingency plans to ensure access during a local emergency. In fact, ePACT has a new emergency environment set up in Toronto that we ...
Fri, 1 Nov, 2019 at 12:33 AM
Will ePACT ever share my information on my behalf?
Anyone that joins ePACT owns the information they add to their account. ePACT does not use this information, but simply provides secure online storage and co...
Fri, 1 Nov, 2019 at 12:33 AM
How does ePACT protect my personal information?
Data security is ePACT’s highest priority. The ePACT network uses industry best practice encryption and security standards to ensure the highest quality dat...
Fri, 1 Nov, 2019 at 12:33 AM
Does ePACT have any third-party agreements?
No, ePACT does not not have any third party agreements and does not share any information with third parties.
Fri, 1 Nov, 2019 at 12:33 AM
Can my ex-spouse see this information?
If you and your ex-spouse share a dependent, then they will be able to see your basic contact information.  Please contact ePACT for more information about ...
Fri, 1 Nov, 2019 at 12:33 AM
How is this process safer than paper forms?
The ePACT system includes the information used on some existing emergency paper forms, but provides for online submission and storage of this information, a...
Fri, 1 Nov, 2019 at 12:33 AM
Where is the information stored?
All data is hosted on servers in Canada. Data is also backed-up to ensure complete data protection in case of a large-scale disaster. 
Fri, 1 Nov, 2019 at 12:33 AM
What if I don’t want to share certain information?
Fields marked with an asterisk (*) mean that your organization requires this information and therefore, it is mandatory.  Similar to filling out paper form...
Thu, 23 Jul, 2020 at 12:46 PM
What information is shared, and with whom?
Only individuals and organizations you choose to connect with will have access to any information. Members of your household will have access to your person...
Thu, 14 Nov, 2019 at 1:46 PM
How will ePACT use my personal information?
ePACT was created to help families and organizations be better prepared for and communicate in the event of an emergency. Families and individuals join ePAC...
Fri, 1 Nov, 2019 at 12:34 AM