Help Center

Please ensure you are trying to log into https://www.epactnetwork.com/en/login and not our help portal: 1. Please check you are entering the correc...

First, please make sure you are trying to log in to https://epactnetwork.com/en/login and not our help portal site. Second, please check that yo...

Yes, ePACT has several contingency plans to ensure access during a local emergency. In fact, ePACT has a new emergency environment set up in Toronto that we ...

Anyone that joins ePACT owns the information they add to their account. ePACT does not use this information, but simply provides secure online storage and co...

Data security is ePACT’s highest priority. The ePACT network uses industry best practice encryption and security standards to ensure the highest quality dat...

No, ePACT does not not have any third party agreements and does not share any information with third parties.

If you and your ex-spouse share a dependent, then they will be able to see your basic contact information.  Please contact ePACT for more information about ...

There is often a misconception that paper is more secure and easier to manage for organizations. But this simply is not true. Paper forms can easily be mish...

ePACT has data centers in Canada and the USA. Data is also backed-up to same-country data centers to ensure complete data protection in case of a large-scal...

Fields marked with an asterisk (*) mean that your organization requires this information and therefore, it is mandatory.  Similar to filling out paper form...