Help Center

Some items, like API calls or bulk actions' are set to your device's timezone. But for static features like exports, email status or Check in/Out Ar...

As ePACT currently does not have an "undo" button; we've added an additional safeguard to bulk actions to prevent unwanted large actions that ...

In our continuing efforts to support data integrity and as we currently do not have an "undo" button, we've also added a safeguard for disconn...

Organization Administrator Training Guide: HERE Group Administrator Training Guide: HERE Communication Training Guide: HERE. 

Group Administrators who oversee multiple groups, programs or teams can view their groups all together or separately. The Active Member Records tab will...

ePACT administrators can upload files to a member profile to keep everything in one place. For example, you can upload a copy of a signed immunization recor...

As per our Terms of Use, ePACT does not access any record without the explicit consent of the account owner. This means that we cannot tell you what informa...

PLEASE NOTE THAT YOU SHOULD ARCHIVE RECORDS FOR ANY WAIVER CHANGES. IF YOU HAVE PURCHASED AUTO-ARCHIVING, YOU DO NOT NEED TO MANUALLY ARCHIVE RECORDS. I...

Organizations occasionally need to collect information on specific state or provincial forms like immunization records. As well, they may also require third...

Advanced Reporting will allow you to create Pick-Up Lists reports in a spreadsheet format. These can be useful if you need to collect signatures, or if the ...