Help Center

For quick instructions on accessing the FAMILY APP, click HERE.

Please access the ePACT Family App by going to www.epactnetwork.com/us/login and clicking the QR Code symbol. Add it to your home screen and once that is d...

Learn how to set up the QR and Pre-Check in Family App right on your mobile device for easy use: Android Devices Apple Devices

Health Screening and Temperature questions, including the ability to allow pre-screening are separate and independent. Organizations can opt to collect one ...

Yes! Even if your organization chooses not to use QR codes, you can still answer prescreening questions, and they will be able to see your answers when they...

As part of checking in with an organization, you may be asked to answer a series of daily health screening questions to help diminish the risk of exposure. ...

As part of the latest update to ePACT, we've updated the prescreening health check to clearly display when a member passes or fails. Once you complete y...