ePACT For Organizations

What are the flags next to my members' names?
If your member has a red flag next to their name on the dashboard, it means that an important medical condition has been flagged in their record. I...
Mon, 23 Dec, 2024 at 4:23 PM
Specifying Date Formats for Uploads
In your spreadsheet upload, you'll be able to specify the Start Date and End Date for your groups in ePACT (e.g. specify the dates that a summer camp pr...
Fri, 10 Jan, 2025 at 3:20 PM
Spreadsheet Instructions - Hockey and Sports Associations
A spreadsheet is the most efficient way to add your members to your ePACT account.  1) Export a member list out of your registration system as a spreads...
Mon, 13 Jan, 2025 at 3:16 PM
Organization vs Group Admin Permissions
An Organization Administrator can:   Access and view ALL records for the organization Edit incorrect info like email address, division, or name spelling ...
Fri, 2 May, 2025 at 11:23 AM
How do I reset a member on the ePACT dashboard?
Please Note: Resetting a member who has a submitted record will DELETE the record from your dashboard. Clicking Reset Member allows you to switch a memb...
Mon, 23 Dec, 2024 at 4:07 PM
How can I delete a shared file that has been uploaded to a member's record?
In order to delete a shared file that has been uploaded to a member's record by your organization, please follow the steps outlined below: 1) Click ...
Wed, 18 Dec, 2024 at 12:05 PM
Phone Numbers for Voice and Text Communications
ePACT's Communication Tools allow our organizations and communities to reach their members and residents as quickly as possible. If you've shared yo...
Mon, 13 Jan, 2025 at 3:26 PM
What if there is a contentious family issue and I need to create 2 records for one child?
ePACT prompts parents or legal guardians to add the other(s) on step 3 Family Info, and asks them if they are at the same address. If they indicate "No...
Mon, 13 Jan, 2025 at 3:40 PM
Can I filter members by their group start date?
Yes, you can filter for members in a group with a particular start date. In fact, you can filter by Group Start Date, and Date Submitted and/or Date Downloa...
Mon, 23 Dec, 2024 at 4:05 PM
How do I enable and schedule auto-reconfirms?
Our automated reconfirms will automatically send a reconfirmation request to anyone who you would like to have review their information. For these members, ...
Wed, 15 Jan, 2025 at 9:13 AM