Help Center

In order to speed up certain actions in our system, it is processed in the background. As a result, you may see a yellow warning pop up- alerting you that a...

If your member has a red flag next to their name on the dashboard, it means that an important medical condition has been flagged in their record. ...

In your spreadsheet upload, you'll be able to specify the Start Date and End Date for your groups in ePACT (e.g. specify the dates that a summer camp pr...

A spreadsheet is the most efficient way to add your members to your ePACT account!  1) Export a member list out of your registration system as a spreads...

In order to delete a shared file that has been uploaded to a member's record by your organization, please follow the steps outlined below: 1) Click ...

ePACT's Communication Tools allow our organizations and communities to reach their members and residents as quickly as possible. If you've shared yo...

The communities training guide will help you ensure you can reach your residents as quickly as possible with any type of notification, whether it's an u...

ePACT prompts parents or legal guardians to add the other(s) on step 3 Family Info, and asks them if they are at the same address. If they indicate "No...

Yes, you can filter for members in a group with a particular start date. In fact, you can filter by Group Start Date, Date Submitted and/or Date Downloaded....

Our automated reconfirms will automatically send a reconfirmation request to anyone who you would like to have review their information! For these members, ...