Help Center

To view a member's emergency contacts, please click on the view icon under Actions.     This will open their emergency record. At the bottom, und...

A reconfirmation request prompts your members to confirm that their information is still up to date. They can verify that their contact information and medi...

Once your administrators have been added (either manually one at a time or in with a spreadsheet upload, for help with this process please refer here), be s...

Removing an organization or group administrator will eliminate their access to member records immediately. To remove an administrator: 1) Go to the A...

You can use ePACT to send general or emergency messages to your administrators:  Go to the Administrators Tab Check off the member(s) you would like to ...

To send a voice message to members, please follow these steps.   1. Select the members who you would like to contact and click Message Members.  2. In the...

To manually add an administrator, follow the instructions below. If you wish to upload your admins using a spreadsheet, please see How do I add admini...

 Edit: Change basic contact information, such as email. View: Quick-view a member's emergency record without downloading a copy. Comment: Lea...

Creating a Group  Select the Groups tab Click the green Create Group button Choose a Group Name and click Next     The only required informa...

Group administrators can only message the members assigned to their group(s), as well as their members' emergency contacts and/or other contacts. They c...