Help Center

Once your administrators have been added (either manually one at a time or in with a spreadsheet upload, for help with this process please refer here), be s...

Removing an organization or group administrator will eliminate their access to member records immediately. To remove an administrator: 1) Go to the A...

To send a voice message to members, please follow these steps.   1. Select the members who you would like to contact and click Message Members.  2. In the...

To manually add an administrator, follow the instructions below. If you wish to upload your admins using a spreadsheet, please see How do I add admini...

 Edit: Change basic contact information, such as email. View: Quick-view a member's emergency record without downloading a copy. Comment: Lea...

Creating a Group  Select the Groups tab Click the green Create Group button Choose a Group Name and click Next     The only required informa...

The status column identifies the current status of each member, and who has completed their emergency information. To be invited – Member has been...

All email addresses will be listed under "Imported Email(s)", but the one that has accepted the invitation will be under "Verified Email(s)&q...

Organization and group administrators can send the following types of messages:   Invite: Invite a member to share their emergency information to the dash...

You can send reminders to individual users or to all Outstanding or Invited members.   To send a reminder to an individual: Using the search bar, locate ...