ePACT For Organizations

How do I create a group? How do I add members to a group? How do I remove a group from my dashboard?
Only Organization Administrators can do these actions at this time.  Creating a Group  Select the Groups tab Click the green Create Group button Choose...
Mon, 24 Aug, 2026 at 2:27 PM
How do I limit my group admin's ability to message the members?
Group administrators can only message the members assigned to their group(s), as well as their members' emergency contacts and/or other contacts. They c...
Thu, 12 Feb, 2026 at 11:58 AM
Status Guide
The status column on the dashboard identifies the current status of each member, and who has completed their emergency information. To be invited ...
Wed, 18 Mar, 2026 at 8:14 PM
If multiple email addresses are listed, how do I know which one accepted the invite?
All email addresses will be listed under "Imported Email(s)", but the one that has accepted the invitation will be under "Verified Email(s)&q...
Fri, 27 Dec, 2024 at 2:25 PM
What kinds of messages can I send?
Organization and group administrators can send the following types of messages:   Invite: Invite a member to share their emergency information to the dash...
Wed, 18 Mar, 2026 at 8:15 PM
How do I send a reminder for incomplete records?
You can send reminders to individual users or to all Outstanding, Reconfirmation, or Invited members.   To send a reminder to an individual: Using the se...
Wed, 18 Mar, 2026 at 8:17 PM
How do I know if the invites or reminders were successfully sent?
Click on View in the notifications box next to Undelivered Messages to see which member(s) did not get their invitation. You can click on Edit  on eac...
Mon, 30 Dec, 2024 at 4:35 PM
Can I edit comments on a member's record?
If you created the comment, you can edit or delete it at any time.  You are not able to edit comments made by a different Administrator.
Fri, 27 Dec, 2024 at 2:44 PM
Can I filter by comments or uploaded files?
Yes! You can filter by comments or files uploaded by:   1. Clicking on Advanced Search and Filter   2. Expanding More Options and Other Options 3...
Wed, 18 Mar, 2026 at 8:19 PM
Should I print the records of my members?
The printing of records is a decision of each organization.   You can always access your members records online and through the use of our mobile app, wher...
Wed, 9 Sep, 2026 at 3:00 PM