Help Center

You can now collect information about your members' emergency contacts relationships. When activated, right beneath the Emergency Contact section, y...

In order to quickly perform many tasks, ePACT runs them in the background. Once these actions are completed, you will receive an email alert to let you k...

The Updates and Reports section can be found on the top-right side of your organization's dashboard:   Here’s a quick overview of the functionalit...

For instructions on how to print all uploaded files, please click HERE. To print all completed emergency records, follow these steps:   1. Click Select...

You can check the status by clicking on the Administrator tab in your dashboard.  In the Status Column: To Be Invited: This administrator has not y...

Currently, there is no limit on the amount of waivers that can be added. If you have any further questions, please contact your Customer Success Manager for...

Editing Member Names and Emails Organization & Group administrators can edit member records to make changes to names or imported email addresses.   ...

The organization administrator will send you an invite. When you receive it, click on Accept Invite and log in to your existing account or create a new ...

There is no limit to how many records you can print. Simply select all the records you need and then click on "Download Selected". Be aware, the m...

To contact your member's emergency contacts, out-of-area contacts or other adult household members, please follow these steps: Select the member(s) C...