Help Center

Organizations occasionally need to collect information on specific state or provincial forms like immunization records. As well, they may also require third...

Advanced Reporting will allow you to create Pick-Up Lists reports in a spreadsheet format. These can be useful if you need to collect signatures, or if the ...

The Account Activity Log will track any activity in your account for 50+ members.  FOR ANY ACTIONS INVOLVING MORE THAN 50 USERS, YOU WILL RECEIVE AN EMA...

You can now collect information about your members' emergency contacts relationships. When activated, right beneath the Emergency Contact section, y...

In order to quickly perform many tasks, ePACT runs them in the background. Once these actions are completed, you will receive an email alert to let you k...

The Updates and Reports section can be found on the top-right side of your organization's dashboard:   Here’s a quick overview of the functionalit...

For instructions on how to print all uploaded files, please click HERE. To print all completed emergency records, follow these steps:   1. Click Select...

You can check the status by clicking on the Administrator tab in your dashboard.  In the Status Column: To Be Invited: This administrator has not y...

Currently, there is no limit on the amount of waivers that can be added. If you have any further questions, please contact your Customer Success Manager for...

Organization & Group administrators can edit member records to make changes to names or imported email addresses.   PLEASE NOTE: You cannot change a ve...