Help Center

Once your administrators have been added (either manually one at a time or in with a spreadsheet upload), be sure to invite them to the system so they can a...

Removing an organization or group administrator will eliminate their access to member records immediately. To remove an administrator: 1) Go to the A...

You can use ePACT to send general or emergency messages to your administrators:    Go to the Administrators Tab   Check off the member(s) you would li...

To send a voice message to members, please follow these steps.   1. Select the members who you would like to contact and click Message Members.  2. In the...

To manually add an administrator, follow the instructions below. If you wish to upload your admins using a spreadsheet, please see How do I add admini...

To add members manually, one at a time: Click the green Add New Members Choose Add Manually   Fill in all of the required and desired fields Cl...

 Edit: Change basic contact information, such as email.  View: Quick-view a member's emergency record without downloading a copy.  Comment: Leave ...

Creating a Group  Select the Groups tab Click the green Create Group button Choose a Group Name and click Next     The only required informa...

Group administrators can only message the members assigned to their group(s), as well as their members' emergency contacts and/or other contacts. They c...

The status column will help you figure out who’s completed their emergency information. To be invited – Member has been added to the system, but h...