Help Center

To send a voice message to members, please follow these steps.   1. Select the members who you would like to contact and click Message Members.  2. In the...

To manually add an administrator, follow the instructions below. If you wish to upload your admins using a spreadsheet, please see How do I add admini...

To add members manually, one at a time: Click the green Add New Members Choose Add Manually   Fill in all of the required and desired fields Cl...

 Edit: Change basic contact information, such as email.  View: Quick-view a member's emergency record without downloading a copy.  Comment: Leave ...

Creating a Group  Select the Groups tab Click the green Create Group button Choose a Group Name and click Next     The only required informa...

Group administrators can only message the members assigned to their group(s), as well as their members' emergency contacts and/or other contacts. They c...

The status column will help you figure out who’s completed their emergency information. To be invited – Member has been added to the system, but h...

Both addresses will be listed under "Imported Email(s)", but the one that has accepted the invitation will be under "Verified Email(s)"....

Organization and group administrators can send the following types of messages:   Invite: Invite a member to share their emergency information to thie das...

You can send reminders to individual users or to all Outstanding or Invited members.   To send a reminder to an individual: Using the search bar, locate ...