ePACT For Organizations

What are the flags next to my members' names?
If your member has a red flag next to their name on the dashboard, it means that an important medical condition has been flagged in their record. ...
Thu, 14 Nov, 2019 at 8:37 AM
Specifying Date Formats for Uploads
In your spreadsheet upload, you'll be able to specify the Start Date and End Date for your groups in ePACT (e.g. specify the dates that a summer camp p...
Thu, 14 Nov, 2019 at 8:38 AM
Spreadsheet Instructions - Hockey and Sports Associations
A spreadsheet is the most efficient way to add your members to your ePACT account!  1) Export a member list out of your registration system as a spreads...
Thu, 14 Nov, 2019 at 8:42 AM
Organization vs Group Admin Permissions
An Organization Administrator can:   Access and view ALL records for the organization   Edit incorrect info like email address, division, or name spel...
Thu, 14 Nov, 2019 at 8:44 AM
How do I reset a member?
Reset Member allows you to switch a member's status back to To Be Invited. If a member is in "Outstanding", but now wants to use a different...
Thu, 14 Nov, 2019 at 8:46 AM
How can I delete a shared file that has been uploaded to a member's record?
In order to delete a shared file that has been uploaded to a member's record by your organization, please follow the steps outlined below: 1) Click...
Thu, 14 Nov, 2019 at 8:47 AM
Phone Numbers for Voice and Text Communications
ePACT's Communication Tools allow our organizations and communities to reach their members and residents as quickly as possible. If you've shared ...
Thu, 14 Nov, 2019 at 8:47 AM
Training Guide - ePACT Communications for Communities
The communities training guide will help you ensure you can reach your residents as quickly as possible with any type of notification, whether it's an ...
Fri, 15 Nov, 2019 at 3:14 PM
What if there is a contentious family issue and I need to create 2 records for one child?
ePACT prompts parents or legal guardians to add the other(s) on step 3 Family Info, and asks them if they are at the same address. If they indicate "No...
Thu, 14 Nov, 2019 at 8:51 AM
Can I filter members by their group start date?
Yes, you can filter for members in a group with a particular start date. In fact, you can filter by Group Start Date, Date Submitted and/or Date Downloaded....
Thu, 14 Nov, 2019 at 8:52 AM