Help Center

Organization & Group administrators can edit member records to make changes to names or imported email addresses.   PLEASE NOTE: You cannot change a ve...

The organization administrator will send you an invite. When you receive it, click on Accept Invite and log in to your existing account or create a new ...

There is no limit to how many records you can print. Simply select all the records you need and then click on "Download Selected". Be aware, the m...

To contact your member's emergency contacts, out-of-area contacts or other adult household members, please follow these steps: Select the member(s) C...

To send a reminder email to members who have not completed their records yet (Invited, Outstanding or Reconfirmation Required statuses):   Check off the ...

To toggle between your Personal Account to your Admin Account, simply click on My ePACT to see your personal account and My Organizations to see your Admin ...

Imported addresses are the ones provided to ePACT by the organization.  Verified addresses are the ones used to create an ePACT account and once an emai...

Currently, attached documents are not automatically printed along with the member's records, the uploaded/attached files are a separate part of the emer...

You can add any kind of note you feel is relevant.  Please note: Other administrators can also view any comment you write, but members do not have acces...

At this time, only Organization Administrators can add members to a group.  While on the "All Member Records" tab:  Check off the member(s) ...