Help Center

To indicate that paper forms have been submitted:  Select the member that submitted the paper form Click on the blue More Actions button on the right Se...

To remove a member while viewing your All Group Member Records list, please: Check off their name Click on More Actions > Remove from Group Click OK....

To send new invites or reminders: Check off the member(s) who you want to invite or remind Click on Message Members Select Invite or Reminder Add any ...

Yes, you can. ePACT is optimized for mobile use; our website and most of its features are accessible on our app which admins can download on smartphones or ...

To return a member to an electronic submission:  Check off their name Click on More Actions Click on 'Using ePACT'  This will return them...

You'll notice 2 administrator tools when you click the  Edit icon for a member:   Decline member means the member or their parent has declined to...

While on the Active Member Records tab, select the member or members you need to remove. Click on More Actions > Remove from Groups.  Select the cor...

When a member record is unlinked, this means the member has chosen to disconnect themselves from your organization. Their record will likely then be moved f...

If you haven't received an administrator invite, please check your Spam or Junk folders. If you are using Gmail or Outlook, please also check your Socia...

Yes, our system will let you import records with no email addresses, but consequently you will not be able to communicate with the member until you add one....