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Yes! If you know the names of the groups you would like to create, list them in the groups column in your initial spreadsheet upload. Members will then show...

Please use the following steps to upload a spreadsheet of your administrators. 1. Create a spreadsheet file (.csv, .xls, or .xlsx). You might be able to ex...

Please see this help article for further information, including the definition, of Filterable and Alertable items in ePACT: How can items be filterable and/...

A waiver is something that must be agreed to in order to participate. For example, a common waiver is the release of information to medical personnel in an ...

If the member record has a status of "To be Invited", then that member has never been communicated with via the ePACT system. For all other sta...

If you have chosen to enable this module for your organization, you will be able to send SMS messages to any of your members who have verified their mobile ...

Messages sent to your members through ePACT will not violate CASL (Canada's Anti-Spam Legislation) as ePACT is a tool, much like Gmail or Skype. As long...

If you are unable to answer a member's question, please have them contact ePACT by emailing us at help@epactnetwork.com or by calling us at 1.855.773.72...

To view a member's emergency contacts, please click on the view icon under Actions.     This will open their emergency record. At the bottom, und...

A reconfirmation request prompts your members to confirm that their information is still up to date. They can verify that their contact information and medi...