ePACT For Organizations

How do I send a message to administrators?
You can use ePACT to send general or emergency messages to your administrators:    Go to the Administrators Tab   Check off the member(s) you would li...
Wed, 13 Nov, 2019 at 1:08 PM
How do I send voice messages to my members?
To send a voice message to members, please follow these steps.   1. Select the members who you would like to contact and click Message Members.  2. In the...
Wed, 13 Nov, 2019 at 1:09 PM
How do I add more administrators to an organization?
To add an administrator, select the Administrators tab:   Click the green Add New Administrators button and then Add Manually   Enter the required inf...
Wed, 13 Nov, 2019 at 1:16 PM
How do I add members manually?
To add members manually, one at a time: Click the green Add New Members Choose Add Manually   Fill in all of the required and desired fields Cl...
Wed, 13 Nov, 2019 at 1:17 PM
What do the additional icons on a member's row mean?
 Edit: Change basic contact information, such as email.  View: Quick-view a member's emergency record without downloading a copy.  Comment: Leave...
Wed, 13 Nov, 2019 at 1:18 PM
How do I create a group? How do I add members to a group?
To create a group, select the Groups tab and then:    Click the green Create Group button    Choose a Group Name and click Next     To add membe...
Wed, 13 Nov, 2019 at 1:20 PM
What permissions does a group administrator have?
Currently, a group administrator can:   View and download the records of their group members Send invite, reminder, & reconfirm requests Send genera...
Wed, 13 Nov, 2019 at 1:23 PM
How do I limit my group admin's ability to message the members?
Group administrators can only message the members assigned to their group(s), as well as their members' emergency contacts and/or other contacts. They ...
Wed, 13 Nov, 2019 at 1:27 PM
Status Guide
The status column will help you figure out who’s completed their emergency information. To be invited – Member has been added to the system, but h...
Wed, 13 Nov, 2019 at 1:33 PM
If two email addresses are listed, how do I know which one accepted the invite?
Both addresses will be listed under "Imported Email(s)", but the one that has accepted the invitation will be under "Verified Email(s)"....
Wed, 13 Nov, 2019 at 1:41 PM