Help Center

Imported addresses are the ones provided to ePACT from the organization. Verified addresses are the ones used to create an ePACT account. Most of the time, ...

Currently, attached documents are not automatically printed along with the member's records. The uploaded / attached files make up a separate part of t...

You can add any kind of note you feel is relevant. Please note that other administrators can also view these, but members do not have access to comments. Th...

At this time, only Organization Administrators can add members to a group.  While on the "All Member Records" tab:    Check off their name ...

To indicate that paper forms have been submitted:    Select the member that submitted the paper form Click on the blue More Actions button on the right ...

To remove a member while viewing your All Group Member Records list, please:   Check off their name Click on More Actions > Remove from Group Click ...

To send new invites or reminders:   Check off the member(s) who you want to invite or remind Click on Message Members Select Invite or Reminder Add any...

Yes, you can. ePACT is currently optimized for mobile use, our website and most of its features are accessible on our app, which can be downloaded on smartp...

To return a member to an electronic submission:    Check off their name Click on More Actions Click on 'Using ePACT'  This will return t...

You'll notice 2 new administrator tools when you click the Edit icon for a member:     Decline member means the member or their parent has decl...