ePACT For Organizations

Do I need to print the uploaded files?
The printing of all records is a decision of each organization.  You can always access all of them online and also offline on our mobile app to ensure tha...
Wed, 13 Nov, 2019 at 2:48 PM
What if a member doesn’t have an email?
Our system will let you import records with no email addresses, but consequently you will be unable to communicate with the member until you add one.  In...
Thu, 14 Nov, 2019 at 8:27 AM
What if a member doesn’t want to complete their emergency information online?
Some members may be worried about putting their personal and medical information online for security or privacy reasons. Please remind them that ePACT&#x...
Thu, 14 Nov, 2019 at 8:29 AM
How do I export a list or advanced report of my members?
You can export a list in spreadsheet format (.xlsx) by clicking on Select All, More Actions, then Export List. Hint: use the Advanced Search and Filter f...
Thu, 14 Nov, 2019 at 8:30 AM
Can I save the records on a memory stick or on my laptop?
Yes. To do this, CLICK HERE to follow the steps to Archive your records. Once done you can SAVE this PDF by selecting the save option when prompted on your ...
Thu, 14 Nov, 2019 at 8:31 AM
Tips for Success
Download the document below to help make the most of your ePACT experience. These best practices will help you have a successful onboard and a great season ...
Thu, 14 Nov, 2019 at 8:33 AM
Can parents initial and sign waivers?
Yes! If you have purchased the eSignature module, then parents can add their initials and e-signature to your waivers. Your view will show the following:  ...
Thu, 14 Nov, 2019 at 8:34 AM
Can we collect information about concussion history?
Yes, you can. We have a basic checkbox that asks about head injuries (including concussions). If the athlete indicates yes, then they are prompted to answer...
Thu, 14 Nov, 2019 at 8:34 AM
How do I know if a member changed their record?
With ePACT, you can rest assure that the minute they update their information, you have access to their most recent record. You can easily check when they l...
Thu, 14 Nov, 2019 at 8:35 AM
What does it mean when I see a yellow warning message about Bulk actions?
In order to speed up certain actions in our system, it is processed in the background. As a result, you may see a yellow warning pop up- alerting you that a...
Thu, 14 Nov, 2019 at 8:36 AM