ePACT For Organizations

How do I edit my member's name or email?
Organization & Group administrators can edit member records to make changes to names or imported email addresses. PLEASE NOTE: You cannot change a ...
Wed, 13 Nov, 2019 at 10:54 AM
As a group admin, how do I gain access to my member's records?
The organization administrator will send you an invite. When you receive, click on Accept Invite and log in to your existing account. Please be sure to ...
Wed, 13 Nov, 2019 at 10:56 AM
How many records can I print at a time?
There is no limit to how many records you can print. Simply select all the records you need and then click on Download Selected. If there are many records, ...
Wed, 13 Nov, 2019 at 10:57 AM
How can I contact my member's emergency contacts or other adult household members?
To contact your member's emergency contacts, out of area contacts or other adult household members, please follow these steps:   Select the member(s...
Wed, 13 Nov, 2019 at 10:57 AM
How do I send a reminder email to incomplete records?
To send a reminder email to members who have not completed their records yet (Invited, Outstanding or Reconfirmation Required statuses):   Check off the ...
Wed, 13 Nov, 2019 at 10:58 AM
How do I toggle back and forth between My Personal and My Admin Account?
To toggle between your Personal Account to your Admin Account, simply click on My ePACT to see your personal account. Click on My Organizations to see your ...
Fri, 8 Nov, 2019 at 3:45 PM
As a Group Administrator, who can I send messages to?
You can send messages to all members of your group, regardless of their status. Once a member has completed their emergency information, you can also send m...
Wed, 13 Nov, 2019 at 11:01 AM
How can I edit or view my member's records?
When an administrator is logged into the system, and viewing the members list, they can use the following icons found in each member's row. These icons...
Wed, 13 Nov, 2019 at 11:33 AM
What is the difference between Imported and Verified email addresses?
Imported addresses are the ones provided to ePACT from the organization. Verified addresses are the ones used to create an ePACT account. Most of the time, ...
Wed, 13 Nov, 2019 at 11:34 AM
Why doesn't it print the uploaded documents when I click Print for a member's record?
Currently, attached documents are not automatically printed along with the member's records. The uploaded / attached files make up a separate part of t...
Wed, 13 Nov, 2019 at 11:34 AM