Check In/Out (CICO) for Organizations

Why are QR Codes not scanning on our devices?
If you're having trouble scanning QR codes during the check in/check out process, we have a few helpful tips to try: 1) Ensure your device has an ac...
Sun, 13 Dec, 2020 at 11:44 AM
How Do I Refresh a Sheet that Another Administrator is Also Updating?
Multiple devices can be used by different administrators at the same time to check members in or out.  To make sure your particular sheet is up to date, or ...
Tue, 11 Aug, 2020 at 11:26 AM
Syncing Sheets with Groups AFTER you've started to use it
If a member/members are added to or removed from a group after a check in sheet has been created, you will need to re-sync the sheet to this group to ensure...
Thu, 6 Aug, 2020 at 4:20 PM
How to Set Up Your 'ePACT Family App' on Android Devices
If you are setting up a QR code on an Apple device, please visit the Apple QR help article here.
Wed, 8 Dec, 2021 at 10:17 AM
Contactless: What if Parents Do not Want to Use a QR Code?
No problem! You can use the Check in Check Out app the same way as you always have! The Check in Check Out works with all 3 methods at the same time:  QR ...
Wed, 29 Jul, 2020 at 10:01 AM
Contactless: Can Members With No Accounts Still Get QR codes?
No. As this is a secure feature, QR codes are only available for account holders.
Wed, 29 Jul, 2020 at 9:26 AM
Contactless: What if the Parent or Contact Does Not Have a Code?
Only account holders can get a code. Encourage them to create an ePACT account to diminish contact! But if not, you can simply select 'Manual Check In&#...
Wed, 29 Jul, 2020 at 9:25 AM
Contactless: Can Members Just Take Screenshots of the QR Code?
Yes, but for security reasons the QR code is regenerated every 24 hours. So the screenshot will be valid for that amount of time. As well, if they log in du...
Wed, 29 Jul, 2020 at 9:21 AM
Contactless: What Happens if I Try to Scan a Non-ePACT QR Code?
An error message will appear alerting you this is not the correct QR code.
Wed, 29 Jul, 2020 at 9:18 AM
Contactless: What if the Contact is not Authorized or Listed?
ePACT will validate the QR code to ensure that the contact is authorized to check the child in or out. You'll be notified if they are not authorized and...
Wed, 29 Jul, 2020 at 9:15 AM