Check In/Out (CICO) for Organizations

How long do you keep archives for Check In Check Out?
This is something you can determine within your organization; just let your account manager know how long you wish to keep these sheets for.  Please not...
Mon, 6 Jan, 2025 at 2:15 PM
Can I edit a signature?
No, once the member is checked in you'll need to check them out and re-check them in if an error was made by the contact.
Mon, 6 Jan, 2025 at 2:16 PM
A contact made a mistake signature, how can they correct it?
When on the signature screen (yellow), click on Clear to reset the signature box. 
Mon, 6 Jan, 2025 at 3:08 PM
How do contacts sign their name for Check In or Out?
Contacts can use their finger or a stylus pen. 
Mon, 6 Jan, 2025 at 3:20 PM
It's not capturing the signature. What's going on?
You need to click on the WHITE BOX "Signature" and it will send you to the signature collection screen. 
Mon, 6 Jan, 2025 at 3:26 PM
Staff usually check in participants but parents check them out. How can we capture this on the app?
If this is the case, toggle 'signatures' OFF in your Check In settings, but keep it toggled ON for your Check Out settings, to collect both.  Th...
Tue, 7 Jan, 2025 at 1:14 PM
When should I archive my Check in Check Out Sheet?
To ensure your device isn't cluttered with past sheets, we recommend archiving these right after they are complete. You can access this archive on your ...
Tue, 7 Jan, 2025 at 1:22 PM
Why does one of my devices collect signatures and not the other?
Please note that you MUST "Update Member Records" on EACH device to update any settings. If one device is collecting these, but not the other, ple...
Tue, 7 Jan, 2025 at 2:29 PM
Do all devices share the same Check In Check Out Sheet?
Yes, Check in Check out Sheets are across an organization and not limited to one device. Therefore, if a admin creates a Check in Sheet on their device, it ...
Tue, 7 Jan, 2025 at 3:00 PM
When should I create my Check In Check Out Sheets?
This is up to you! You can create these minutes before the start of your event or in advance. If you create them in advance, do not activate them yet. They ...
Wed, 8 Jan, 2025 at 11:11 AM