ePACT for Families

Why is my dependent listed twice in My Household?
This may have happened when you connected your emergency information with your spouse's account, if both of you entered emergency information for the sa...
Thu, 14 Nov, 2019 at 1:31 PM
How do I edit my own information?
To edit your own information, please :        1. Click on your name and on 'Personal Profile'.      2. Click the 'Add to or edit pe...
Fri, 1 Nov, 2019 at 12:38 AM
I got a “5 uh oh” message with a picture of a dog.
Try refreshing your browser. For security reasons, our site re-sets if inactive for 20 minutes. If refreshing doesn't help, please contact ePACT for fur...
Fri, 1 Nov, 2019 at 12:38 AM
How do I add concussion history to my record?
Your organization may have chosen a basic checkbox that asks about head injuries (including concussions). If you indicate "yes", then you will be...
Fri, 1 Nov, 2019 at 12:38 AM
How can I delete a document I uploaded to my child's record?
To delete a document that you had uploaded to your child's record, please follow the simple steps outlined below: PLEASE NOTE - You can only delete ...
Thu, 1 Aug, 2024 at 1:28 PM
How do I go back to the form to upload a record?
On your My ePACT page, click on your name or the name of the dependent that you would like to share information for, and then the name of the organization th...
Fri, 1 Nov, 2019 at 12:38 AM
Can't Share Record- Family Info or Emergency Contact is outstanding, but I'm not sure why.
If you are trying to share your record, but are seeing the red icon on a step and you can't tell why, please look below for possible solutions:  ...
Thu, 5 Dec, 2019 at 9:39 AM
How do I upload an Immunization Record for the Town of Mamaroneck
Please use the instructions below to upload an Immunization Record to your dependent's record with the Town of Mamaroneck. If you have already compl...
Thu, 1 Aug, 2024 at 2:07 PM
What does ePACT stand for?
Our name was originally based on an acronym of what's required for a family to manage the four stages of an emergency. So ePACT = emergencies: Prepare, A...
Tue, 21 Apr, 2020 at 1:15 PM
Status Page
Please visit this page to view the status of our system.  http://status.epactnetwork.com/  
Fri, 1 Nov, 2019 at 12:39 AM