Help Center

Any time you remove a member from your support network, like a legal guardian or an emergency contact, they will not be contacted when they are removed as a...

List any doctors that you think may be helpful if an emergency occurred. For example, if your dependent has been seeing their pediatrician for a severe case...

Yes! You will still need to create an account to accept the request to connect with your dependent and spouse.    With your ePACT account, you'll be ab...

If you are unable to accept a request from an organization to share emergency information, it could be because the other legal guardian has already accepted...

Once the dependent's emergency record has been shared with the organization, both legal guardians will be able to access and edit the record. If they a...

Step 2 of the form for any organization (called Dependent's Details) will automatically add your dependent's name. You can edit it to add a more com...

Your organization has set the requirements according to the immunization schedule of your area. Please reach out to the organization directly to have them a...

If your organization added a new waiver, added a new field that is required, or is starting a new session, they will have sent you a notice to re-confirm yo...

If you received a reminder, then some information is missing from your ePACT record or you haven’t clicked the SUBMIT button to send us the information.   ...

The correct one is the one with "Me" under your name. Click on the incorrect one (may be labelled as Household Member or Dependent) and select Pe...