Help Center

This section is for international users. Canadians can also use this space to add any extended health plans that cover their dependents.  

This is information required by the organization, and not ePACT. For more information, please contact the organizations that invited you to use ePACT direct...

Emergencies happen every day, and ePACT can be used in any emergency situation – big or small. Here are just a few examples of how ePACT can help in a crisi...

To change your password, follow these steps:   1. Log into your ePACT account.   2. Click on your name in the top right hand corner, then click Acco...

Yes, you can accept your invite using your existing ePACT account. Just click the orange Complete Request button in your email invite and log in using the e...

If you have already created an account and would like to change your email address, follow these steps: 1. Log into your ePACT account using the initial a...

If you would like to remove an emergency contact and they have not created an account or do not have an email, follow these steps: 1. From your My ePACT ho...

When you add an emergency contact and include their email address, they will receive an email invite to connect to you through ePACT. Once they accept this ...

If there is a green icon visible on your emergency contact's name, then they have already created their own ePACT account. This means that they now ow...

If your emergency contact doesn't have an email address, check off Skip email by the email field. You will still need to enter in a telephone number. Don...