ePACT for Families
The correct one is the one with "Me" under your name. Click on the incorrect one (may be labelled as Household Member or Dependent) and select Pe...
Thu, 5 Dec, 2024 at 10:48 AM
Our system is designed so that each adult user must have their own email address. If you share an email address and want to add your spouse, please checkmar...
Thu, 5 Dec, 2024 at 10:49 AM
This circle indicates that they also have an ePACT account. This means that they are responsible for their own information, and if they make any updates, it...
Thu, 5 Dec, 2024 at 10:50 AM
This may have happened when you connected your emergency information with your spouse's account, if both of you entered emergency information for the sa...
Thu, 5 Dec, 2024 at 11:16 AM
To edit your own information, please : 1. Click on your name and on 'Personal Profile'. 2. Click the 'Add to or edit...
Thu, 5 Dec, 2024 at 11:23 AM
Try refreshing your browser. For security reasons, our site re-sets if inactive for 20 minutes. If refreshing doesn't help, please contact ePACT for fur...
Thu, 5 Dec, 2024 at 1:11 PM
Your organization may have chosen a basic checkbox that asks about head injuries (including concussions). If you indicate "yes", then you will be ...
Thu, 5 Dec, 2024 at 1:24 PM
To delete a document that you had uploaded to your child's record, please follow the simple steps outlined below: PLEASE NOTE - You can only delete ...
Thu, 5 Dec, 2024 at 2:40 PM
On your My ePACT page, click on your name or the name of the dependent that you would like to share information for, and then the name of the organization t...
Fri, 13 Feb, 2026 at 3:06 PM
If your community uses ePACT to send notifications to their residents, but you're not sure if you've signed up to receive these, please follow the s...
Thu, 5 Dec, 2024 at 3:44 PM