ePACT for Families

How do I edit my own profile?
To edit your profile, click on your name and then Personal Profile.  On the next page, click on Add to or Edit personal details. This will let yo...
Fri, 1 Nov, 2019 at 12:36 AM
Why should I verify my phone number?
If your organization uses Text Messages to communicate with you, when they send an emergency or general message, you'll also get a text message alert.
Mon, 14 Dec, 2020 at 10:27 AM
What is "My Connected Organizations"?
My Connected Organizations is the section formerly known as My Organizations. This is where you will find the organizations that sent you an invitation to s...
Thu, 14 Nov, 2019 at 11:53 AM
What types of files can I upload?
You can upload:   Allergy Plans   Medication Instructions   Special Medical Needs   Behaviorial Plans   Insurance Documents   Doctor&#...
Mon, 14 Dec, 2020 at 11:22 AM
How do I see if I missed any requests?
After logging in, any outstanding requests from organizations will be visible by clicking on My Requests in the top header. 
Mon, 29 Jul, 2024 at 8:10 AM
I don't want my child's emergency contacts emailed. How can I opt out?
When members add their emergency contact's email address, they will be sent an email invite to connect through ePACT. Often, emergency contacts are not ...
Wed, 13 Nov, 2019 at 12:44 PM
How do I decline to use ePACT?
Simply delete the invitation that was sent to you and contact the organization that invited you to let them know. If you have any questions, or need any cla...
Fri, 1 Nov, 2019 at 12:36 AM
What if I don't have a doctor?
If you do not have a family doctor or general physician, and the organization that invited you has made this a requirement, you can instead add the name of ...
Fri, 1 Nov, 2019 at 12:36 AM
What does "My Household" mean?
My Household refers to:   your dependents that live with you   your dependents that live with another legal guardian   your dependents that live o...
Tue, 23 Jul, 2024 at 4:16 PM
What does 'My Support Network' mean?
Your Support Network consists of friends, family members, relatives, and neighbors who act as emergency contacts for you or members of your household.  
Thu, 14 Nov, 2019 at 10:57 AM