Help Center

After logging in, any outstanding requests from organizations will be visible by clicking on My Requests in the top header. 

When members add their emergency contact's email address, they will be sent an email invite to connect through ePACT. Often, emergency contacts are not ...

Simply delete the invitation that was sent to you and contact the organization that invited you to arrange alternative means of providing the required infor...

If you do not have a family doctor or general physician, and the organization that invited you has made this a requirement, you can instead add the name of ...

My Household refers to:   your dependents that live with you   your dependents that live with another legal guardian   your dependents that live o...

Your Support Network consists of friends, family members, relatives, and neighbors who act as emergency contacts for you or members of your household.  

If you or your dependent are no longer part of an organization, and you wish to remove the secure link, you can disconnect yourself or your dependent direct...

When your emergency contacts accept your request to be an emergency contact, they can receive emergency messages through ePACT, so your family will have the...

Yes. When entering an emergency contact, scroll down and you will notice a box that allows you to enter custom text. Enter your personalized message and cli...

If your child receives support services at school for disabilities or behavioral issues, you should check ''Yes''. This helps your organizat...