ePACT for Families

Why should I verify my phone number?
If your organization uses Text Messages to communicate with you, when they send an emergency or general message, you'll also get a text message alert if...
Wed, 11 Feb, 2026 at 3:53 PM
What is "My Connected Organizations"?
My Connected Organizations is where you will find the organizations that sent you an invitation to share information. If you accepted an invitation and shar...
Thu, 28 Nov, 2024 at 12:52 PM
What types of files can I upload?
You can upload:   Allergy Plans   Medication Instructions   Special Medical Needs   Behavioral Plans   Insurance Documents   Doctor...
Thu, 28 Nov, 2024 at 1:09 PM
How do I see if I missed any requests?
After logging in, any outstanding requests from organizations will be visible by clicking on My Requests in the top header. 
Mon, 29 Jul, 2024 at 8:10 AM
I don't want my child's emergency contacts emailed. How can I opt out?
When members add their emergency contact's email address, they will be sent an email invite to connect through ePACT. Often, emergency contacts are not ...
Thu, 28 Nov, 2024 at 2:25 PM
How do I decline to use ePACT?
Simply delete the invitation that was sent to you and contact the organization that invited you to arrange alternative means of providing the required infor...
Wed, 11 Feb, 2026 at 4:09 PM
What if I don't have a doctor?
If you do not have a family doctor or general physician, and the organization that invited you has made this a requirement, you can instead add the name of ...
Wed, 11 Feb, 2026 at 4:09 PM
What does "My Household" mean?
My Household refers to:   your dependents that live with you   your dependents that live with another legal guardian   your dependents that live o...
Thu, 28 Nov, 2024 at 2:31 PM
What does 'My Support Network' mean?
Your Support Network consists of friends, family members, relatives, and neighbors who act as emergency contacts for you or members of your household.  
Thu, 28 Nov, 2024 at 2:53 PM
Why do I have to provide my work info when this is a record for my dependent?
Emergencies can occur at any time. Guardians can be reached more easily if they have supplied basic work contact information.  
Wed, 11 Feb, 2026 at 4:10 PM