ePACT for Families

What's the difference between having a local contact and an out of area contact?
In an emergency or disaster, local calling lines can be down or have call traffic reduced for emergency responder use. Long distance lines are often still a...
Sun, 21 Feb, 2021 at 10:53 AM
What information does an emergency contact need to provide?
When responding to a request, an emergency contact will need to confirm (or provide) their basic contact information (name, phone number, email) so that they...
Fri, 1 Nov, 2019 at 12:37 AM
Why can I list my spouse as my emergency contact for my employer, but not for my personal profile?
When completing your personal profile, you should add your spouse as a member of your household. In an emergency, they will be contacted first, before any ot...
Fri, 1 Nov, 2019 at 12:37 AM
Will an emergency contact be notified if I remove them?
No.  Anytime you remove a member from your support network, whether that be a legal guardian or an emergency contact, they will not be contacted when they a...
Thu, 7 Nov, 2019 at 11:43 AM
How do I remove myself as an emergency contact?
To remove yourself as an emergency contact for someone, please contact the individual and ask them to remove you from their emergency records. 
Fri, 1 Nov, 2019 at 12:37 AM
I don't have emergency contacts. What should I do?
Emergency contacts can range from aunts, uncles, grandparents, cousins, in-laws, friends, neighbours, co-workers, or other families in your school or communi...
Fri, 1 Nov, 2019 at 12:37 AM
What information can my emergency contacts see?
An emergency contact for a dependent will be able to view basic contact and medical information, as well as who the dependent's legal guardians, family ...
Fri, 1 Nov, 2019 at 12:37 AM
Do I have to fill out my medical Information if I'm an emergency contact?
In addition to being used to share information with organizations, ePACT can also be used for personal use, as a single emergency form. You can create your ...
Thu, 7 Nov, 2019 at 11:43 AM
What is an out of area contact?
In a natural disaster, local phone lines are sometimes unavailable. An out of area contact is a person outside your local calling area who can pass on messag...
Fri, 1 Nov, 2019 at 12:37 AM
In which countries is ePACT available for use?
ePACT is currently being used in 100+ countries (and is always growing). It is available for use in most countries. Although our system is currently only av...
Fri, 1 Nov, 2019 at 12:37 AM