Help Center

First, check to see if there are any updates you may have missed. If not, try removing and re-installing it. If you are still having issues, please contact ...

The app is subject to same privacy and security measures as our website. To view our policies and procedures, please visit our privacy and security page.

Try clicking the Sync Records one more time. If things still look out of date, check that your have downloaded all recent updates. As the app is free, you c...

If you have an iPad, you can use the iPhone app in a expanded view. Although our app will work with some tablets, it will not function with all tablets. ...

No, the app is a view app for administrators only. You should add them when you log in on your computer or tablet.  

In emergencies, every second counts! Quick Log In is a new feature on the Admin App that will help you access information more quickly.  Often, high stress s...

If you're unable to open the Admin App, or are having trouble accessing ePACT in your browser, it might be due to a recent security update. As part of o...

An important step before checking members in is to SYNC sheets. Your registration information is sent to ePACT via the API or spreadsheet upload- but this i...

In the ePACT Admin App, click on the three dots next to the desired Check-in/Checkout sheet, then select the Reset member’s status option.     ...