Help Center

Occasionally ePACT will release updates that will address bugs or add new features.The Apple App Store and Google Play will alert you when an update is avai...

Yes, it will, in offline mode. You will have access to the emergency records that have been stored securely on your mobile device the last time you opened t...

You will be able to view all the organizations or groups you act as an admin for, as long as you used the same email address for each. When you log into you...

To view the Terms of Use, please visit our website at www.epactnetwork.com and scroll down to the bottom of the page and Click "Terms of Use".  

Offline mode (no access to the internet) provides access to the emergency records and comments that have been stored securely on your mobile device the last...

When you log in and click Go to Update Records Page, the app will check to see if there have been any changes since you last logged in with internet access ...

Yes, it will work in any country. Currently, it is only available in English. To access it in other languages, please use your laptop and enable translate op...

No, the ePACT Admin app is for administrator use, only.

The member record must have a green square to be viewed. If there is a red or orange square, then it is outstanding or unavailable. Contact the member using...

First, check to see if there are any updates you may have missed. If not, try removing and re-installing it. If you are still having issues, please contact ...