Help Center

Occasionally ePACT will release updates that will address bugs or add new features. The Apple App Store and Google Play will alert you when an update is ava...

Yes, it will in offline mode. You will have access to the emergency records that have been stored securely on your mobile device the last time you opened th...

You will be able to view all the organizations or groups you act as an admin for, as long as you used the same email address for each. When you log into you...

To view the Terms of Use, please visit our website at www.epactnetwork.com and scroll down to the bottom of the page and Click "Terms of Use".  

When you log in and click Go to Update Records Page, the app will check to see if there have been any changes since you last logged in with internet access ...

Yes, it will work in any country. Currently, it is only available in English. To access it in other languages, please use your laptop and enable translate op...

No, the ePACT Admin app is for administrator use only.

The member record must have a green circle to be viewed. If there is a orange blue circle, then it is outstanding or unavailable. Contact the member and rem...

The app is subject to same privacy and security measures as our website. To view our policies and procedures, please visit our privacy and security page.

No, the app is a view app for administrators only. You should add them when you log in on your computer or tablet.