ePACT Mobile App

How many organizations or groups will I be able to view?
You will be able to view all the organizations or groups you act as an admin for, as long as you used the same email address for each. When you log into you...
Mon, 16 Dec, 2024 at 10:43 AM
What are the terms of use?
To view the Terms of Use, please visit our website at www.epactnetwork.com and scroll down to the bottom of the page and Click "Terms of Use".  
Mon, 16 Dec, 2024 at 10:44 AM
What can be viewed on the mobile app in offline mode?
Offline mode (no access to the internet) provides access to the emergency records and comments that have been stored securely on your mobile device the last...
Mon, 24 Aug, 2026 at 4:25 PM
What does "Updating Records" mean?
When you log in and click Go to Update Records Page, the app will check to see if there have been any changes since you last logged in with internet access ...
Mon, 16 Dec, 2024 at 10:58 AM
Will the app work in a foreign country?
Yes, it will work in any country. Currently, it is only available in English. To access it in other languages, please use your laptop and enable translate op...
Fri, 1 Nov, 2019 at 12:35 AM
What do I do if I'm having difficulty seeing my member's information?
The member record must have a green circle to be viewed. If there is a orange blue circle, then it is outstanding or unavailable. Contact the member and rem...
Mon, 16 Dec, 2024 at 11:45 AM
How secure is the app?
The app is subject to same privacy and security measures as our website. To view our policies and procedures, please visit our privacy and security page.
Mon, 16 Dec, 2024 at 1:09 PM
Syncing Sheets (Why am I missing a member on my sheet?)
An important step before checking members in is to SYNC sheets. Your registration information is sent to ePACT via the API or spreadsheet upload- but this d...
Thu, 26 Jun, 2025 at 3:28 PM
On a Check-in/Check-out sheet, how do I reset the members' status?
In the ePACT Admin App, click on the three dots next to the desired Check-in/Checkout sheet, then select the Reset member’s status option.     ...
Thu, 7 Sep, 2023 at 4:30 PM