Help Center

Offline mode (no access to the internet) provides access to the emergency records and comments that have been stored securely on your mobile device the last...

When you log in and click Go to Update Records Page, the app will check to see if there have been any changes since you last logged in with internet access ...

Yes, it will work in any country. Currently, it is only available in English. To access it in other languages, please use your laptop and enable translate op...

The member record must have a green circle to be viewed. If there is a orange or blue circle, then it is outstanding or unavailable. Contact the member and ...

First, check to see if there are any updates you may have missed and try restarting the app.  If this does not work, please work through our tips in thi...

The app is subject to the same privacy and security measures as our website. To view our policies and procedures, please visit our privacy and security pages.

An important step before checking members in is to SYNC sheets. Your registration information is sent to ePACT via the API or spreadsheet upload- but this d...

In the ePACT Admin App, click on the three dots next to the desired Check-in/Checkout sheet, then select the Reset member’s status option.     ...