ePACT Mobile App

My phone has been lost/stolen. Is my members' information at risk?
Your members' information is safe as you are required to log in to access their records. Regardless, you should also go to your computer, log in to ePAC...
Thu, 14 Nov, 2019 at 11:15 AM
On the ePACT Admin App, how do I know the status of my members?
The ePACT Admin App shows member status in both the View Member Records and Check in/out Members sections of the App.  In View Member Records:   A ...
Wed, 6 Sep, 2023 at 3:36 PM
Where can I download the app?
You can download the app in the Apple App Store, or the Android app in Google Play. Our app is completely free to download and use, with no additional char...
Sun, 29 Nov, 2020 at 4:57 PM
How do I switch between my Personal and Admin Accounts on the app?
This is not available with our new Admin App. Please use your phone browser to access your personal account. 
Fri, 1 Nov, 2019 at 12:34 AM
Is the app available in other languages?
No, it is currently only available in English, but it is available in app stores across the world.
Fri, 1 Nov, 2019 at 12:34 AM
What part of my member's record can I see on the app?
You will be able to see their full emergency info record, optimized for app use. You are also able to view comments and download any documents they have atta...
Thu, 14 Nov, 2019 at 11:17 AM
How do I go back to the previous page?
To go back, click on the Back button on iPhones on the top lefthand corner. For Android, please use the back button- located on your mobile device, in the bo...
Fri, 1 Nov, 2019 at 12:34 AM
How do I log out?
To log out, click on Menu and choose log out.
Thu, 14 Nov, 2019 at 2:10 PM
How do I access help/support?
To access support, click on Menu and then on Contact Us. You can then email help@epactnetwork.com with your question or request for assistance. 
Thu, 14 Nov, 2019 at 2:11 PM
Can I edit information on the app?
No. To edit any information, please log in at https://www.epactnetwork.com/us/login and log into your Admin Account.
Fri, 1 Nov, 2019 at 12:34 AM