Duplicates
There are 2 possible reasons- either there is two or more profiles in your registration system for the same child OR the parent accidentally selected the...
Thu, 17 Dec, 2020 at 12:49 PM
Why are there duplicates in ePACT? Click here for more info Duplicates can occur if there are multiple records in your registration system or if a p...
Thu, 17 Dec, 2020 at 12:47 PM
This happens when a parent accidentally selects the same child more than once for the same organization, submitting information for one or more sibling all ...
Mon, 5 Aug, 2024 at 7:15 PM
Parents occasionally make mistakes and will select the wrong child, so it's not really a duplicate. You will be able to see this as the records will h...
Thu, 17 Dec, 2020 at 12:50 PM
ePACT identifies duplicates based on parent action. We only know it's a duplicate if a parent re-selects the same child when they get a new request. It&...
Wed, 25 Mar, 2020 at 12:45 PM
ePACT determines duplicates based on parent's actions. If they re-select an existing member, we assume this is a duplicate and we flag it and then simpl...
Wed, 25 Mar, 2020 at 12:46 PM
If you opt to keep the Member ID of the Duplicate record- you'll need to update this on ePACT. 1. Click on the Edit icon for the DUPLICATE reco...
Thu, 17 Dec, 2020 at 12:52 PM