ePACT Mobile App

My app's not working. Where do I go for help?
First, check to see if there are any updates you may have missed. If not, try removing and re-installing it. If you are still having issues, please contact ...
Fri, 1 Nov, 2019 at 12:35 AM
How secure is the app?
The app is subject to same privacy and security measures as our website. To view our policies and procedures, please visit our privacy and security page.
Thu, 14 Nov, 2019 at 11:22 AM
I logged in and the app synced my records, but it still doesn't look up-to-date?
Try clicking the Sync Records one more time. If things still look out of date, check that your have downloaded all recent updates. As the app is free, you c...
Fri, 1 Nov, 2019 at 12:35 AM
Do you have an app for tablets?
If you have an iPad, you can use the iPhone app in a expanded view. Although our app will work with some tablets, it will not function with all tablets. ...
Fri, 1 Nov, 2019 at 12:35 AM
Can I add members to my family or support network on the app?
No, the app is a view app for administrators only. You should add them when you log in on your computer or tablet.  
Fri, 1 Nov, 2019 at 12:35 AM
What is Quick Log -in? How do I use the Quick Login?
In emergencies, every second counts! Quick Log In is a new feature on the Admin App that will help you access information more quickly.  Often, high stress s...
Fri, 1 Nov, 2019 at 12:35 AM
Important Security Updates: App and Web Browsers
If you're unable to open the Admin App, or are having trouble accessing ePACT in your browser, it might be due to a recent security update. As part of ...
Thu, 21 Jan, 2021 at 2:45 PM