Please ensure you are trying to log into https://www.epactnetwork.com/en/login and not our help portal:
1. Please check you are entering the correct password by clicking on "Show".
2. Click on"Forgot Password?"or go directly to https://www.epactnetwork.com/en/forgotpassword and enter in your email address:
3. Check your inbox for an email. PLEASE NOTE THAT IS MAY LAND IN SOCIAL OR PROMOTIONS TAB ON GMAIL OR IN YOUR SPAM OR JUNK FOLDER. Click on Verify Request.
4. Choose a new password and enter it twice.
5. Once you are done- you'll also receive a notice you are successful and can now log in.