What can I do if one of my girls hasn't received an invitation? Can I send them one? Print
Modified on: Fri, 1 Nov, 2019 at 12:33 AM
However, it's possible that either of the following situation have occurred:
1. A child was registered under an alternate email address and the parent hasn't checked the correct inbox.
2. The email may have been delivered to their spam/junk folder.
3. They might have just signed up that day, so they haven't been added to the system just yet.
4. Another parent/legal guardian registered the child under a different email and received the invitation.
If any of the above are of concern, feel free to point them in the direction of our support desk (email@example.com) we can try and help further.
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